Frequently asked questions
If you can't find your answer, write to us; we reply the same day.
Getting started
Is Bireby free?
Yes. The free plan keeps up to 3 client records; lessons and payments are unlimited. No card details are required.
Do my clients have to install the app?
No. All a client does is pick a free slot on your booking page and leave their name, phone and email. They never create an account.
Which devices does it work on?
iPhone and Android. The booking page opens in any browser.
Money
Does money pass through the app?
No. You collect payment directly. Bireby only keeps the record.
Why isn't the price on this site?
The current amount appears in the app and on the store page. It varies by country, currency and tax, so no fixed figure is kept here.
How do I cancel my subscription?
Through the subscriptions section of the App Store or Google Play. Pro continues until the end of the paid period.
Privacy
Does the app read my messages?
No, and it technically cannot. Quick add works only on text you hand to the app yourself, and parsing happens on your device.
What does it do with my calendar?
It only reads. Entries in the calendars you choose are shown as suggestions; nothing is created without your approval and no calendar entry is ever changed.
Data
Is my data safe?
Records travel over an encrypted connection and are hosted in Türkiye. Client information is not shared with third parties or used for advertising.
What happens to old records if I move from free to Pro?
Records are preserved. They are not deleted when you return to the free plan either; client records beyond the third become read-only and open again on Pro.
How do I delete my account?
In the app: Settings → Delete my account. The request can also be sent from the web.